Re: fallen cake ,thanks everyone for

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: I recently had a friend and a co worker stiff me money. You would think that a friend wouldn't do that to you. The first lady that I work with ordered two cakes from me. The first one took me two days because I had to model three Thomas the Tank trains out of rice crispies and fondant. The second cake was Tinkerbell. When she picked up the second cake she gave me 35.00 and told me that she still owed me 25.00. In the first place I have always charged her 45.00 each and second I never got the 25.00. So I made 35.00 for two cakes. The friend told me that her sister needed a Little mermaid cake and two smaller cakes for her twins. The lady kept changing her mind on a theme like five times so I told my friend that I no longer wanted to make the cakes. She told me that her sister would pay 100.00 if I made the cakes so I finally agreed. When my friend came over to pick up the cakes she told me that her sister now said that if the cakes were going to cost 100.00 that she couldn't afford it. I told her that it cost me 56.00 just for ingredients. She told me that she would make it right. She then tells me that she will pay me 60.00. I guess the three days that I spent baking and decorating were only worth 4.00. Finally I tell her to just give me the amount for the ingredients and that I will never make cakes for her again. I got 42.00 cash and a 14.00 bounced check. Lucky me I went to her bank to find out that she had no money before depositing in my account. Her boyfriend told me that she told her sister that I was only charging her 30.00 so when I talked to the sister she thought that she was giving me a 20.00 tip. Never again. 




: thanks for you support, i don't know what the hall lady is getting out of it, she just runs the golf club and hall, but she can be a bit crancky at times i've dealt with her before. the womens networking group i belong to has had trouble with them, on meeting we had our dinner there and for the price we paid it was not even close to anything good and so small most of us went out and eat at mcdonalds after because we were still hungry. i also had a birthday cake mom put a stop payment on her check, i forgot to go cash it right away and left the next day on a week holiday and when i ;came back i cashed it and it came back stop payment then i tried for 2 weeks to reach her and finally had to calol on my cell so she didn't know the number and then she told me that it was discussing because it wasn't exactly what she wanted, she wanted a pic and my machine went down that week so i called her and left several message on different things i could put on the cake but she never got back to me so her husband picked up the cake and thought it looked great but she told me (she wanted fairies on it) so i found some small fairy dolls and unicorns and a castle and put that on the cake but it was gross cus the dolls where touching the cake and stuff so it wasn't worth the lousy $25. i charged her but they ate the cake, i asked why she didn't call me when the cake got home to tell me it wasn't right, she said she sent me a letter why would you send a letter and that she called the better business bureau, and that the kids where disapointed,  but they ate the cake. how could you eat something so discusting .so i've made sure i told some other cakes place in the area to watch out for her and to get cash up front. some have such nerve. sorry i needed to vent. thanks again everyone for your help and support.


: Sounds like someone wants something for nothing. I have a rule. Once the cake is delivered it is no longer my responsibility and I let them know this up front. Unless you stand there and guard the cake the entire ceremony you will never know what happened. After I set up the cake I take a picture just in case something like this happens so that you have proof. I think you have gone beyond what you should have and they just need to accept that. There will always be another customer placing an order. Unfortunately we have to deal with shady people. As for my caketastrophe they still ate the cake and said that it tasted great. Don't let it get you down we have all been there. You might really want to consider the Stress Free supports they are worth it and give you a piece of mind. You would need to charge a deposit that would cover the cost if they were not returned. As for the manager sounds like shes a friend of the bride to keep insisting on more money. Put you foot down enough is enough.



: thanks for your advise, i have told the manager that i came to an agreement with the bride but again this  morning she called me to see what i though about the pics and if i was going to refund the bride the whole cost.and she called me 4 times yesterday and left messages. and it really has nothing to do with the hall, the bride booked her cake through me not the hall and was not suggested by the hall. i am going to send alittle extra to the bride but i think if it was sitting up good for over an hour then it wasn't something i did but likely the staff at the hall but no one wants to admit that they bumped the table or tried to move it, so blame the decorator. thanks again.

: I had the same thing happen to me last year. I all it my caketastrophe. I agree with Carolyn now I use Stress Free supports. I made a stacked cake for my mothers retirement party last week and I thought for sure that the cake was going to collapse during transit but to my surprise it made it there in one piece. The Stress Free supports are great. They are expensive but worth it. I was able to get mine at not cost because I made a wedding cake for a friend and told her that she would have to cover the cost of the items needed. If the bride is fine with a 50% refund then I would leave it at that. Just let the manager of the hall know that you have come to an agreement and the matter has been taken care of. 


: hi , just looking for advise on what i should do, had a cake the other day the collapsed an hour after it was set up at the hall,and now the manager of the hall thinks i should give the bride a full refund,i spoke to the bride and i offered her half and she agreeded but the hall still wants be to give a full refund, for my reputation. by the looks of the pics to me it seem like someone either bumped or tried to move the table cuz only the very front of the bottom is messed up, what do you think i should do. she said tyhey couldn't eat any of it but i thought the bottom looked ok for eating. i'm quite ssure i put in support dowels i always do but the maneger said that i didn't, guess i'll see when i get the plates back. i'd post the pics if i knew how to. thanks jean

  
 







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